Privasi Policy

Personal information we collect

We collect Personal Data from you when:

a. You create an account on the Website or on the Application;
b. You use any of our services, for example by asking for our newspaper or product notifications;
c. You sort or search our products and services or carry out activities on our Website or Application
d. You accept cookies on your device;
e. You are involved with the team, customer experience or invite us, for example, via webform, email, telephone, letter or in face-to-face meetings;
f. You can contact us through Social Media, for example by giving signs like or commenting on the contents of our posts, or by conveying a personal message to us through our Social Media;
g. You agree to promotions, sweepstakes, solicit or request Personal Data, additionally through consumer surveys;
h. we accept referrals from business partners and third parties, for example when they discuss you for us to be able to enjoy from joint promotional or collaborative activities or to use vouchers that you buy through them;
me. Representatives representing you who provide us your Personal Data in accordance with what is reasonably requested by you, for example, who supports you to buy our products or services to be sent to you or as a gift;
j. third party analysis or our service providers provide us with your Personal Data that has been collected and processed in accordance with their own privacy policies; or
k. Contact you willingly to send your Personal Data to us for any reason

We do not store your credit card details either used to process your payment or for customer service purposes. Your credit card details are collected, processed and stored directly by third parties who process payments according to terms of use and their own policies. We do not store your credit card details. However, we can ask for your bank account details to process the payment refund.

Please note our Cookies Policy below relating to data collected and used by cookies and third party trackers on our Website and App.

We may also collect your Personal Data if the collection does not require approval under Applicable Law.

Ensure that all Personal Data that you submit to us is complete, accurate and correct. Errors in the Personal Data that you submit may result in us not being able to provide you with the products and services you want.

How do we use your personal information ?

We may use and disclose your Personal Data for the purposes needed for us to convey our products and services to you, including to:

a. register and manage your user account or your user account and to verify your identity or age;
b. processing orders for your products and services, processing or receiving payments for your orders;
c. deliver or provide the product or service you have purchased, including asking our courier to call or contact you to get your shipping instructions;
d. process your return or refund payment request in accordance with our Terms and Conditions;
e. provide you with services and services related to your user account, for example items that you store in your shopping cart, wish list or notification of brands or products;
f. communicating to you matters relating to (i) your questions, requests and input; material changes to the Terms and Conditions on our Website, App or Policy or other terms and conditions; and (iii) matters related to managing your account;
g. personalize and enhance your customer experience when you visit our Website and App, for example by prioritizing the products and services that appear in your search column;
h. monitor and ensure the enforcement of our Terms of Service, including matters relating to dispute resolution;
i. comply with (i) our internal risk controls, (ii) our access related to payment processing or bank services such as credit card disputes, fraud, errors in payments; or (iii) applicable laws and regulations; and
j. ensure our Website and App function properly and to improve their performance by carrying out certain activities that are needed, such as debugging, statistical analysis to optimize our Website and App.

(collectively referred to as "Purpose")

We can then use and disclose your Personal Data for the following purposes, namely to:

a. sending you our marketing communications related to sales, products, services, promotions or platforms;
b. send you our marketing communications related to sales, products, services or promotions and business partners, including promotional materials that we send together with your order;
c. deliver advertisements related to our products and services that you may be interested in contained in the Platform or other websites, apps or online platforms;
g. process your participation in promotions, sweepstakes, initiatives or requests for additional Personal Data through consumer surveys;
h. process your participation in the loyalty program or point redemption program with our business partners;
i. promote our products and services in our Platform;
j. manage JFA Global supply administrative and business operations. Co and are subject to our internal policies and regulations;
k. improve customer experience in all directions and provide training to our customer experience team, for example by recording and monitoring telephone conversations; and
l. other specific purposes related to certain products or services which we will separately share with you on our products and services page;(collectively referred to as "Additional Purposes")

Sharing you personal Information
Regarding the use of your Personal Data for Purposes and for Additional Purposes, we may disclose your Personal Data to:
• a. our employees, consultants and part-time workers;
• b. our Marketplace sellers at JFA Store that supply and send the products or services that you ordered through the Website or App
• c. those who process payments that you make through the Website and App;
• d. our logistics providers such as courier services that deliver orders to you;
• e. our business partners who separately have your account for the loyalty program or point redemption program;
• f. our business partners or vendors who process our promotional activities, events or services;
• g. our advisors and consultants;
• h. an agency, contractor or service provider that provides operational services for us, such as online cloud storage and processing service providers, marketing optimization, information technology, telecommunications, security or other related services that have an interest in the use or disclosure of your Personal Data; and
• i. the other party to whom you are authorized to accept the disclosure of your Personal Data from us
We may also use your Personal Data (a) for other purposes that are reasonably related to the Purpose and for which we have obtained and dealt with the agreement as needed for Additional Purposes; or (b) in circumstances where the intended use does not require approval under Applicable Law
As much as possible we will minimize the disclosure of your Personal Data only for information needed for the implementation of the Purpose or for the associated Additional Purposes.

Behavioural advertising
As explained above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

To place an order with Jfa global store supply.co you must be over eighteen (18) years. If you are under eighteen (18) years old, you can place an order with Jfa global store supply.co only with the involvement of a parent or guardian.

Contact us
For more information about our privacy, if you have questions, or complaints, please contact us via email at GlobalSupply.Co@Mail.com

Global Supply.Co
Jfa Store, St. Braga Bandung, Cj WareHouse , Braga, Jawa Barat 40111, Indonesia